Mi 8 Privacy Policy — Our Commitment to Protecting Your Data

1. What Information We Collect

The following types of data may be collected while using the mi 8 platform:

• At the time of registration: Name, email, mobile number, date of birth, and address.
• During KYC verification: A copy of your National ID or passport.
• At the time of payment: bKash, Nagad, or Rocket number and transaction details.
• While using the platform: IP address, device type, browser information, and session data.
• Cookies & Tracking: Website navigation patterns and preference data.

2. Why We Collect Your Data

Mi 8 uses your information only for the following purposes:

• For account creation and verification.
• To ensure secure payment processing.
• To provide customer support services.
• To send you bonuses and promotions (with your consent).
• To prevent fraud and money laundering.
• To meet legal and regulatory obligations.
• To improve our services and develop new features.

3. How Your Data Is Stored

Mi 8 ensures the highest security standards for storing your personal data:

• All data is stored under 256-bit SSL encryption.
• Our data centres comply with the international security standard ISO 27001.
• Regular security audits are conducted.
• Internal staff access to data is restricted based on specific roles.
• Data is not kept beyond what is necessary — once an account is closed, your information is deleted within the designated timeframe.

4. Sharing Data with Third Parties

Mi 8 may share information only under the following limited circumstances:

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely to process transactions.
• Legal Authorities: In response to valid requests from courts or government authorities.
• KYC Partner: With licensed agencies for identity verification.
• Fraud Prevention: With regulatory authorities for anti-money laundering compliance.

5. Cookie Policy

The following types of cookies are used on the mi 8 website:

• Essential Cookies: To maintain your login session and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which parts of the platform are used most.

You can disable non-essential cookies from your browser settings, though some platform features may be limited as a result.

6. Your Rights

Under mi 8's Privacy Policy, you have the following rights:

• Right to Access: You can view all information stored in your account.
• Right to Correction: You can request corrections to any inaccurate information.
• Right to Deletion: You may request deletion of your data upon closing your account.
• Right to Portability: You can request a copy of your data in an easily accessible format.
• Right to Restrict Processing: You can object to your data being used for specific purposes.

To exercise these rights support@mi8.imto send us an email.

7. Privacy of Minors

Mi 8 strictly prohibits account registration by anyone under the age of 18. If it comes to our attention that data has been collected from a minor, that account and all associated data will be deleted immediately.

8. Data Retention Period

Mi 8 retains your data for the following periods:

• Active account data: retained for the full duration your account remains active.
• Closed account data: up to 5 years, as required by legal obligations.
• Transaction records: retained in accordance with financial regulatory guidelines.
• Cookie data: cleared at the end of a browser session or after a maximum of 1 year.

9. Policy Updates

Mi 8 may update this Privacy Policy at any time. For significant changes:

• You will be notified in advance at your registered email address.
• The date of any changes will be clearly noted on the website.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

10. Contact & Complaints

For any privacy-related questions or complaints:

• Email: support@mi8.im
• Mi 8 typically responds within 48 hours.
• To learn more, visit our FAQ Page View.