Mi 8 Terms & Conditions — Your Rights and Responsibilities

1. General Terms

By using the mi 8 platform (hereinafter referred to as "mi 8" or the "Platform"), you fully agree to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using mi 8.

• Mi 8 reserves the right to modify these terms and conditions at any time.
• Updated terms take effect from the moment they are published.
• It is the user's responsibility to review the Terms and Conditions regularly.
• These terms and conditions are available in both Bengali and English. In the event of a dispute, the English version shall prevail.

2. Account Registration & Eligibility

To open an account with mi 8, the following conditions must be met:

• You must be 18 years of age or older.
• All information provided at the time of registration must be truthful and accurate.
• Each individual may only create one account. If multiple accounts are found, all associated accounts will be terminated.
• Your account password and login credentials must be kept strictly confidential.
• Accounts may not be transferred or rented to anyone else.
• Mi 8 may request ID or other documents for verification. Failure to cooperate may result in temporary or permanent account suspension.

3. Deposits & Withdrawals

The terms and conditions governing financial transactions on mi 8 are outlined below:

• Deposits may only be made using approved payment methods (bKash, Nagad, Rocket, etc.).
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000.
• Withdrawal requests are typically processed within 24–48 hours.
• Large withdrawals may be held pending completion of KYC (Know Your Customer) verification.
• Withdrawals must be made to the same payment method used for the deposit.
• If any suspicious transaction is detected, mi 8 may place a hold on withdrawals for the duration of the investigation.
• Deposits from third parties are not accepted. Payments must be made from an account registered in your own name.

4. Bonuses & Promotional Offers

Terms and conditions for mi 8 bonuses and promotions:

• Each bonus offer has its own wagering requirement that must be met before a withdrawal can be made.
• The welcome bonus is available to new members only and can be claimed once at the time of the first deposit.
• Any attempt to claim bonuses using multiple accounts or a VPN will result in all bonuses being forfeited.
• Mi 8 reserves the right to modify or cancel any bonus offer at any time.
• Any bonus not used before its expiry date will be automatically forfeited.
• Bonuses can only be used for betting and cannot be withdrawn directly.

5. Betting Rules

Betting terms and conditions on mi 8:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If mi 8 displays incorrect odds due to a technical error, it reserves the right to void the affected bets.
• If a match is cancelled, the stake is generally refunded, though exceptions may apply based on specific rules.
• Mi 8 is not liable for any delays in live betting caused by network issues.
• If match-fixing or manipulation is suspected, mi 8 may investigate the relevant bet.
• Maximum bet limits are set by mi 8 and may be changed at any time.

6. Prohibited Activities

The following activities are strictly prohibited on mi 8:

• Attempting to hack an account or gain unauthorized access to another user's account.
• Placing bets using bots, automated software, or artificial intelligence.
• Money laundering or use of funds from illegal sources.
• Creating multiple accounts for the purpose of abusing bonuses.
• Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
• Harassing or showing disrespectful behaviour toward other users.

If any such activity is proven, the account will be permanently closed and the balance may be forfeited.

7. Account Closure & Suspension

Mi 8 may close or suspend an account under the following circumstances:

• For violating the Terms and Conditions.
• For registering with false or incomplete information.
• Involvement in suspicious or illegal activity.
• If the account has been inactive for an extended period.
• If the user submits a request themselves.

Mi 8 will notify users by email before closing an account; however, in urgent cases, the account may be closed immediately without prior notice.

8. Limitation of Liability

Mi 8 is not responsible for the following:

• Betting losses resulting from internet disruptions or technical issues.
• Delayed transactions due to errors with third-party payment gateways.
• Account hacking or financial loss resulting from the user's own negligence.
• Delays or discrepancies in ball-by-ball data or live scores.

9. Responsible Gaming

Mi 8 is a strong advocate for responsible gaming. Betting is a form of entertainment and should not be viewed as a means of earning income.

• You can set daily, weekly, or monthly deposit limits on your own account.
• You have the option to temporarily deactivate your account if needed.
• If you are struggling with betting addiction, please reach out to the mi 8 support team.
• For more details Responsible Gaming View page.

10. Privacy & Data Protection

Mi 8 is committed to protecting users' personal information. For full details on how data is collected, used, and stored, please refer to our Privacy Policy page.

• Personal information is never shared with third parties.
• All transactions are secured through SSL encryption.
• Information may be shared with authorities where required by legal obligation.

11. Dispute Resolution

In the event of a dispute, please follow the steps below:

• First, contact the mi 8 support team directly.
• Send a description of the issue along with supporting evidence to: support@mi8.im
• Mi 8 generally aims to resolve disputes within 72 hours.
• If the matter cannot be resolved internally, mediation through the licensing authority may be pursued.

12. Governing Law

These terms and conditions are governed by the applicable laws of mi 8's licensing authority. In the event of any legal dispute, the ruling of the court with relevant jurisdiction shall be considered final.